Frequently Asked Questions
Everything you need to know about our curated beauty essentials.
When will my order be shipped?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to follow your package's journey.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. Due to the nature of beauty items, we cannot accept returns on products that have been opened or tested for hygiene reasons.
Are your products cruelty-free?
Yes, we are committed to ethical beauty. All products available at Nonfiction are 100% cruelty-free and never tested on animals.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I check the status of my order?
You can track your order status by logging into your account or by using the 'Track Order' link provided in your shipping confirmation email.